Covid - 19 Information For Guests

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Updated 3.1.2021

It feels like a long time since we have been able to welcome guests to the Potting Shed. The latest figures showing a significant rise in cases across the UK mean that we are still unable to welcome guests back and it is looking unlikely that we will be able to do so until the beginning of March at the earliest. So many people have given up so much and we do feel it is important that the rules are respected and that we all stay local and minimise contact with others as much as possible. We are using this time to make improvements to the Potting Shed so it is all ready for when we can welcome guests back again. 

 

From the start  of the pandemic we have offered full refunds or allowed guests to move their booking if Covid rules have meant holidays are not allowed to go ahead. So you have nothing to loose by booking in when the rules will allow us to welcome you back but we would suggest that you don't book to come until March as it is highly unlikely that we will be able to welcome you before then .  I think people really need a wee break to look forward to at the moment so we hope you feel confident to book for a spring or summer break knowing that if Covid rules mean your holiday can't go ahead you will get a full refund.

 

We have put measures in place to ensure our guests and the local community are kept as safe as possible.

We have signed up to Sawday's " Clean and Safe Charter". This means we will:-

  • Follow government cleaning advice for non- healthcare environments - all high touch, hard surfaces will be cleaned twice, disinfected and all will linen washed on the hottest water setting. Pillow and matress protectors will be changed as part of every change over.

  • Self check in and social distancing -  The key will be sterilised before arrival and guests will be informed where they can pick it up. The rural location of the Potting Shed means that social distancing is the norm! Usually we pop down to welcome guests but to respect social distancing we will not be doing this until it is safe to do so. 

  • Measures put in place to allow guests to practice good hygiene throughout their stay - We have ample supplies of hand sanitisers and soap.

Further details of the measures we have put in place will be sent out to guests as part of their pre-arrival information.

 

We want you to feel safe and be reassured that we have played our part to minimise risk for our guests. If you have any queries or would like to discuss any thing with us please do not hesitate to get in touch.

For any bookings that have had to be cancelled as a result of Covid-19 we have given a full refund or guests have moved their bookings. This will remain our policy going forward.

Thank you to all our lovely guests who have been so supportive and understanding, it is very much appreciated

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